Understanding Online/Offline Status

Changing your status to online/offline will determine whether or not you are available to take chats and receive push notifications from the askavenue app.

By default, your status will be set to online, which means your chat widget will be displayed on your website and listing pages.

Setting your status to offline will hide your chat widget on your website and listing pages, so that your website visitors will not be able to chat with you.

NOTE: that once you change your status to offline, you will need to change it back to online in order to reactive the chat widget on your website/listing pages.

To change your status to offline, open up the askavenue app and tap on the circular icon in the top left-hand corner to access the Settings folder. From the Setting folder, you can then change your status from online to offline.

 

 

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