- Help
- Why AskAvenue
- Introducing The NEW AskAvenue Chat Widget
Introducing The NEW AskAvenue Chat Widget
- Written byRami
- Updated: April 2nd 2018
Conversations.
They’re the most powerful sales and marketing tool you have, right?
It’s not about website form submissions or leads — it’s about having conversations with buyers and sellers in your market who you can help.
And that’s why we took a conversation-first approach with the new AskAvenue chat widget.
But the conversation-first approach isn’t just some thought experiment. During our beta testing of the new chat widget, we saw a 25% increase in engagement rates from users, while consumer response rates also increased by 35%!
So today, we’re rolling out the new conversation-first widget with a new design and customization features available to you from within your web dashboard.
This is a free update for all askavenue customers, so you are not required to take action in order to enable the new chat widget.
Here’s what’s included in the update:
- NEW automatic lead capture sequence – lead contact info is now collected in a more natural, conversational way (see it in action). Please note that name is no longer a required field to be entered prior to chatting, however email is still a requirement so you can follow-up offline.
Why AskAvenue , Tips & Tricks